Last updated · 9 October 2026
Your privacy,
in plain language.
This policy covers Solitaire Canyon and its pages at tryjet.app/apps/solitaire-canyon. The developer and data controller is Mahmut Yuvanc, operating under the studio name why. Contact: keanexl1@gmail.com.
Information used by the game
- Game progress and preferences: level progress, coins, boosters, journey progress, tutorial completion, chosen profile name and audio settings are stored locally on your device, with a local backup. Linked accounts also use a protected Unity Cloud Save backup for progress recovery.
- Optional sign-in: You can play as a guest or choose Apple or Facebook sign-in. Provider account identifiers and authentication tokens verify your identity and connect your game progress. Apple authorization may be requested again when deleting an Apple-linked account so its authorization can be revoked. We do not receive your provider password.
- Purchases: Apple processes payments. Purchase identifiers, product details, transaction verification information and purchase status are used to deliver items, restore eligible purchases and handle revoked transactions. We do not receive your full card details. RevenueCat is used for purchase validation and purchase analytics when connected in your app version.
- Gameplay and diagnostics: PostHog receives technical and gameplay events such as level starts, wins, losses, tutorial completion, booster usage and service errors, along with app version, device/app identifiers and technical context. We use these to identify problems and improve the game. Session replay is not enabled.
- Game configuration: Unity Gaming Services Authentication and Remote Config use an anonymous technical player identifier, app version and network information to deliver event settings and gameplay configuration. This does not enable advertising tracking. Online Arena rankings, rewards, invitations and linked-account backups use Unity Authentication, Cloud Code, Cloud Save and Leaderboards. Your chosen profile name, avatar and score can appear in Arena rankings. Configuration is cached on your device so a temporary service failure does not interrupt play.
- Advertising: Unity LevelPlay and participating ad networks may process device/app identifiers, IP address, approximate location inferred from IP, ad interactions and diagnostic information to deliver ads, prevent fraud and measure performance. Advertising identifiers and personalized advertising depend on your permissions and applicable consent requirements.
- Campaign measurement: With your analytics choice and iOS tracking permission, the Meta SDK receives app activation, tutorial completion, reached levels and verified purchase events (product, price and currency) to measure our app advertisements. Automatic purchase logging is disabled to avoid counting the same purchase twice. This measurement does not require Facebook Login, and we do not send your support messages or chosen profile name to Meta.
- Support: if you email us, we receive your email address, message and any attachments you choose to send.
Why we use information
We use information to operate the game, deliver purchases and rewards, investigate errors, answer requests, prevent misuse and understand which parts of the game need improvement. Where applicable, the legal basis is performance of our service, our legitimate interests in reliability and fraud prevention, legal obligations, or consent for processing that requires it. You may withdraw consent without affecting processing that was lawful before withdrawal.
Your choices
You can enable or decline gameplay, error and campaign analytics through Settings → Help & Privacy → Privacy Choices. Analytics is off until you allow it. You can control tracking permission through iOS Settings. Denying tracking must not prevent core gameplay. Where an advertising consent screen is shown, your choice applies to the purposes described there. Advertising privacy options, when required in your region, can be reopened through Settings → Help & Privacy → Privacy Choices. Contact us to request access, correction, deletion or restriction of information associated with your game. See Data requests. You may also object to processing or complain to your local data protection authority where those rights apply.
Service providers
Our services include Apple, RevenueCat, PostHog and Unity and Google AdMob and Meta. Ad providers and service availability can vary by region and app version. Providers may process data outside your country; their privacy notices describe their transfer safeguards and processing locations. We do not publish or rent your personal contact details. Certain personalized advertising practices can qualify as sharing under local privacy laws; applicable choices must be respected.
Retention and security
Local progress remains on your device until removed. Server-side diagnostic, analytics and support information is kept only as needed for its purpose and applicable obligations. Purchase records may need to be retained for fraud prevention, accounting and legal requirements. We use access controls and encrypted connections, but no system can guarantee complete security. Linked-account progress recovery depends on a successful server backup. Deleting the app alone does not delete server records.
Account deletion
Open the account screen in the game and choose Delete account. This removes your game identity, server progress, current Arena ranking and invitation record, and clears local progress. Apple authorization is revoked for Apple-linked accounts. Pending deletion can be retried safely. A minimal deletion receipt is retained to confirm completion and prevent a deleted account from writing new data. Payment records may be retained for transaction integrity and legal obligations; deletion does not issue a refund. Previously collected analytics and support records can be addressed through the data-request contact below. Local reminders are cancelled after deletion.
Children
Solitaire Canyon is intended for a general audience and is not specifically directed to children under 13. If you believe a child has supplied personal information improperly, contact us so we can investigate and remove it where appropriate.
This website
These game pages do not include advertising trackers, analytics scripts or tracking cookies. The hosting server handles ordinary connection information, including IP address and requested URLs, to deliver and protect the site. Email links open your email app; no support message is sent until you send it.
Changes
We may update this policy as features or services change. The update date appears above. Material changes that require notice or renewed consent will be handled accordingly.